Delivery and Returns
DELIVERY
Standard delivery: £4.95, Free standard for orders over £100
Delivered within 3-5 working days.
2-day delivery: £5.95
Orders must be made by 12pm Monday to Friday.
EU delivery: £10.95
Delivered within 10 working days.
US delivery: £18.95
Delivered within 10 working days.
Returns
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.
RETURNS POLICY
All returns must be postmarked within fourteen (14) days of the delivery date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at to obtain a Return Merchandise Authorisation (RMA) number. After receiving an RMA number, place the item securely in its original packaging and the return form provided, then mail your return to the following address:
Infinite Edge
Attn: Returns
RMA # (Number provided in return authorization email)
6 Stanhope Parade
London, NW1 3RD
United Kingdom
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least ten (10) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
EXCEPTIONS
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
Sale items are FINAL SALE and cannot be returned
Limited edition items are made to order and cannot be returned
All items must be returned in their original condition
QUESTIONS
If you have any questions concerning our return policy, please contact us at: sales@infiniteedge.co.uk